Contact
Papercuts Tools is built and run by Yug Chandak, based in India. It is a one-person project, so you will get a reply from the person who wrote the code.
Email: papercliptools@gmail.com
Support hours: replies within 1 working day, usually much faster.
For a refund, include your Razorpay payment id (pay_…) — see the Refund & Cancellation Policy. For a bug, include the tool name and, if you can, the input that broke it.